How can we help?
Quick answers below. Can't find what you need? Email info@printieverse.com and a person replies.
- Preparing your fileBleed, sizes, resolution and colour
- Shipping & turnaroundWhen your order prints and arrives
- Reprint promiseWhat happens if something's wrong
- Contact usTalk to a person about your order
Common questions
How do I place an order?
Open a product, choose the size, paper and quantity, then press Request a quote. Your email app opens with your choices filled in. Attach your artwork and send it, and we reply with a price and a proof.
Will I see a proof before printing?
Yes. We check your file, send you a proof and only print once you approve it. If something needs fixing, we tell you what and why.
How do I pay?
We confirm the total in our reply to your order, with payment details. We currently accept bank transfer and cash on delivery.
Which currency am I charged in?
Prices are shown in your local currency as a guide, converted at today's rate. Orders are charged in USD.
Can I get a sample before ordering?
Yes, request a free sample pack to feel our papers and finishes before you order.
Do you design artwork?
We design logos (see logo design) and can help adjust your artwork. Tell us what you need in your order email.